Help centre

Answers about launching, pricing, badges, VAT and your account. Can't find it? Use the help button on any page to ask our assistant or send a request to our team.

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Developers

• API or MCP: which suits your workflow?

  Connect via REST API with a key, or link an AI assistant through MCP. Both let you search and manage listings.

Badges and links

• How badges earn dofollow status on Biz Alternative

  Free listings require a badge to publish; dofollow eligibility depends on your Domain Rating and spam checks.

Pricing and payments

• Bundle or done-for-you: which listing option?

  Manage multiple sites yourself, or let us write and place your listing on other platforms.

• What do Biz Alternative listings and services cost?

  A breakdown of pricing for launch packages, profile upgrades, reviews and sponsorships, plus payment methods and VAT.

• When can you get a refund on a paid listing?

  Paid listings are non-refundable, except when we remove a listing—then you get a full refund. Your statutory rights always apply.

• How VAT and invoices work on Biz Alternative

  Prices shown exclude VAT. VAT is applied based on your location and business status; invoices are emailed after payment.

Your account

• How do I claim a listing and earn the Verified badge?

  Prove you control your company's domain by one of four methods, then you can edit the listing and carry the Verified badge.

• Can I update my listing after publishing?

  Edit any field in your live listing; changes appear immediately when you save without needing approval.

• How do I manage emails and close my account?

  Control which emails you receive, update your sign-in address, or request full account deletion and data removal.

• What holds a founder profile from completing?

  Your profile must be complete before any listing can go live—here's what goes in it.

• How do I control my notifications and emails?

  Customise your notification channels, frequency and timing, or stick with essentials only.

• What can you do on each account page?

  Find what each of your account pages does, and where to go to manage listings, profile, billing and settings.

Launching

• Can you list a product in multiple categories?

  Your main category is free. Extra categories are a paid add-on that lets your listing appear in more places.

• Free listing versus paid launch: which suits you?

  Set your profile live immediately with a paid launch, or take a slower route with a free listing. Here's what each option includes.

• Can you relaunch a listing and keep its votes?

  Move your listing to a later launch week and retain the community votes it earned, at a discounted price.

Getting help

• How do you get help on Biz Alternative?

  Search help articles, ask our AI assistant or contact our team via the help button or /contact.

Getting started

• How do you get a product from submit to live?

  Submit your site, verify the details, choose a plan, and complete your founder profile to go live on your launch date.

Community

• How do our leaderboards and Launch of the Week work?

  Biz Alternative ranks launches side by side across three boards: Community votes, paid Billboard placement, and Domain Rating metrics.

• How do votes stack up: the rules and safeguards

  Sign in to vote on live launches—one vote per listing per person. Votes are never for sale, and suspicious patterns are caught and held for review.

Still stuck? Contact us. Our team works Mon-Fri 08:00-20:00 UTC and answers every request by email.