How do I manage emails and close my account?
Control which emails you receive, update your sign-in address, or request full account deletion and data removal.
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Adjust your notice emails
Each notice you receive carries a direct unsubscribe link for that specific notice type. You can also visit /account/notifications to set your preferences across all notices and choose how often each arrives.
Some emails cannot be switched off. You will always get receipts, refunds, payment problems, listing holds and security notices, as these protect your account and transactions.
Update your sign-in address
To use a different email address for logging in, submit a request via /account/email and provide your new address. We send a verification email to both your current and new addresses to confirm the change goes through. Once complete, you will receive a security notification.
Request account closure and data removal
Submit a closure request from /account/privacy using the email address registered to your account, or write directly to launch@zinndigital.com. We will email you back to confirm exactly what gets deleted: your account, founder profile and personal details.
A copy is yours to take: open /account/privacy and download the full archive of what we store about you.
Invoices and related records are kept on file for the period required by law. For details on how your personal data is managed overall, see /privacy.
Questions people ask
- Can I stop getting certain emails?
- Yes. Each notice email has an unsubscribe link for that type. You can also use /account/notifications to manage all your notice preferences. However, receipts, refunds, payment issues, listing holds and security alerts always come through.
- How do I change the email I log in with?
- Send a request from /account/email with your new address. We will verify it by sending confirmation emails to both addresses, and you will get a security email once the change is active.
- What happens when I delete my account?
- Send a closure request from /help or to launch@zinndigital.com using your registered email. We will confirm what is removed: your account, founder profile and personal details. Invoices stay on file as the law requires. See /privacy for more on data handling.